Description
Marc Berlin is from Long Island, New York, and was born with cerebral palsy. For him, his condition was certainly not a disadvantage, rather quite the opposite. His compassion, empathy, drive, and core values help him to provide a deeper, more compassionate level of care. Enduring over twenty surgical procedures in his early years gave him insight into our medical system. His understanding, compassion, and care for those with disabilities comes from a place of empathy and relatability. While his condition may restrict some activities, it has also fueled his desire and determination to succeed in life against the odds!
Marc has a professional background in human resources, health administration and advocacy for seniors and people with disabilities. His personal, educational and professional experience has made him well-suited to share his expertise. Marc earned his BSBA degree in Business Administration in Human Resources from The American University in 1992, and earned a Master’s degree in Health Services Administration from George Washington University in Washington D.C. in 1996. In 2019, he completed training in Family Centered Patient Advocacy via PULSE Center for Patient Safety Education & Advocacy, and in 2020 completed training as a Take Charge CampaignAmbassador via Take Charge 5 Steps to Safer Health Care.
The true inspiration for his interest in patient advocacy was his mother. In helping others navigate the healthcare system, he honors her memory. In December 2015, Marc’s mother developed a glioblastoma (GBM) Grade 4, the most devastating kind of brain cancer, which is usually terminal within 18 months. Once she was diagnosed with Glioblastoma, Marc found his mission to help serve and advocate for so many that need assistance.
As a Patient Care Advocate, Marc assists individual senior citizens and adults with developmental and intellectual disabilities to obtain all of the services needed for them to live independently and age in place. By helping others navigate the healthcare system, my mission is now to serve and advocate for those needing, and in some cases not having assistance. My goal as a patient advocate is to enhance the quality of a patient’s healthcare and make the process of navigating the journey through the system easier. The aim is to provide good help, to ensure good health.
From Marc Berlin, BCPA:
I am a Health Care Professional working in Compliance and as a Patient Advocate with expertise in: Quality Assurance / Regulatory Compliance, Physician / Ancillary Contracting and Medical Billing. My past experiences makes me uniquely qualified to help guide clients through the complexities of the health care system. In addition, I have over ten years of health care experience in the following areas: CredentiaIing & Contracting with: Ancillary Providers, Primary Care, Specialty Care Providers, Provider Groups & Medical Clinics. Marketing & Network Development for HMOS, Customer Service Management & Development of Policy and Procedure Manuals. Finally, I have non profit /social services experience in: Counseling Seniors & Adults with Developmental Disabilities to improve Activities of Daily Living. I am skilled in advocating for seniors, and adults with disabilities to improve quality of life and activities of daily living.
Services
Appointment Coordination
Assisting senior citizens and adults with disabilities by communicating with their health providers to ensure they receive top medical care. Will also visit with patients in the hospital when family members are not available.
Billing and Claims
Help reconcile and review billing and claim issues with HMOs and managed care organizations.
Medical Supplies / Home Health Services
Ensure seniors & individuals with disabilities receive all necessary medical supplies and home health services; assist with the preparation and submission for medicaid long-term care applications.
Honors
National Association of Healthcare Advocacy
Board Member and Education Committee Member
As a member of the education committee, I collaborate with the other members to work on monthly programming and education seminars. As a member of the education committee, I collaborate with the other members to work on monthly programming and education seminars.
Alzheimer's Disease Resource Center, Inc.
Secretary of the Board
ADRC provides care consultations, information & referrals, education, support groups, therapy programs for caregivers and their loved ones. We provide educational training to professional healthcare providers.
Testimonials
Highly recommend
"Marc delivered great service and was a tremendous asset when I had to go to an appointment and needed a ride for a test and I wanted someone reliable to be there in case something went wrong. He ensured the test results would be sent to my primary care physician and he followed up when needed. I would highly recommend Marc and his advocacy service to anyone needing guidance within health care and who needs someone providing personal caring attention." Robert G.
Definitely need to call Marc
"I’m a therapist and couldn’t negotiate with my mom’s doctor for proper medications. Marc helped immensely and worked with her insurance plan to have her new medication authorized and approved. Now she is now on her way to good health. If you are in a bind and you need a patient advocate, you definitely need to call on Marc to get your loved one on a better track." Lori M., Interior Designer, Speaker, Contributing Writer, and Wellness Educator
A definite asset
"Marc Berlin was a definite asset when it came to spending time with my husband John who was diagnosed with Alzheimer’s disease while at the same time providing respite and relief for myself. Marc was able to engage John with articles From the newspaper and On other topics like sports and science and different card games. It was a definite relief and beneficial to have Marc be involved and it gave me peace of mind. He provided personal caring attention and I would highly recommend Marc for anyone in need wanting to remain safe at home." Mary Jo M.
Really appreciated Marc’s persistence and kind nature
"I highly recommend Marc Berlin as a patient advocate and support for you or your parent(s). Marc responded quickly to my requests for recommendations and contacts for a home health care aide for my dad. He was persistent when the initial recommendation was slow to respond to me. I really appreciated Marc’s persistence and kind nature in dealing with this sensitive healthcare matter and I was very pleased with the support I ultimately received from the home hospice care I chose for my Dad." Joel S., CFA, FSA
Incredible support and guidance provided by On The Marc
"I cannot express enough gratitude for the incredible support and guidance provided by On The Marc Patient Advocacy Services. I was fortunate to have Marc S. Berlin by my side which started with just a phone cal and a visit once a month. Now, he has been with me during every step of my healthcare journey. His dedication to ensuring my healthcare needs were met exceeded my expectations. Marc is not just a professional; but a compassionate ally who truly understands the unique struggles older adults face . Marc’s knowledge of the healthcare system, coupled with a genuine commitment to advocating for my well-being, made all the difference. He communicated effectively with healthcare professionals, ensuring that my voice was heard and my concerns addressed. In moments of uncertainty, Marc provided clarity and enabled me to make informed decisions about my care. His personalized approach y makes him an invaluable part of my healthcare journey. I highly recommend OnThe Marc Patient Advocacy Services to anyone seeking not just an advocate, but a supportive partner in navigating the complexities of healthcare." -Betty Jane
Exceptional service
“I wanted to inform you of an exceptional young man, who provided exceptional service to my 85-year-old mother – Marc S. Berlin. My mother has been residing in a nursing and rehabilitation community since the outbreak of Covid. It has been frustrating and difficult to continually follow up on processes and services without assistance from outside sources. Marc was able to help and deliver great service, for my mother. He proved to be a tremendous asset going above and beyond to help assist with checking in routinely and rides, when necessary. He is reliable and dependable and can be there on a moment’s notice when someone or something is not available. I highly recommend Marc S. Berlin – On The Marc Patient Advocacy. Thank you, Marc.” David R.
Certifications
Patient Advocate Certification Board BCPA
Business Information
Marc S. Berlin, BCPA
Board Certified Patient Advocate
On The Marc Patient Advocacy Services
onthemarcadvocate.com
Good Help For Good Health
516-749-6135
Features
Reviews
To write a review, you must login first.
